I think we all do Sharon, from time to time. I find I do it whenever I’m on the phone, usually when I have to ring Medway Council, and have to wait for sometimes over an hour, with either Vivaldi or Racmananoff, playing in the background, the only high spot to that is “We are experiencing a high number of calls at the moment, and there maybe some delay in answering your call. You may like to ring back later, our opening times are 8am to 8pm Monday to Friday and 10am to 4pm on weekends.” then you get another 10 second burst of music followed by “You are 4th in the queue” in a condecending voice, that gets right up my bugle.

Yeah I got it sorted Sharon. LOL.. I haven’t had have any trouble since..